Complete IT Care

Leave The Technology Stress To Us

Making Technology Make Sense

Do you have an IT Team? Are YOU the IT Team?

Make IT Work For You

We are here to help if your IT Team is overworked or needs specific skills for a short period. We can also take the stress of being your own technology expert out of your hands so you can focus on the things that matter most to your business.

Network Management
Onsite or Remote Help Desk Support
Hardware Setup and Maintenance
User Account Management
Strategy Development

Hardware Procurement
IT Asset Management
Training and User Education
Vendor Management
Virtual CIO Services

Effective IT infrastructure management is essential for businesses to operate efficiently, securely, and competitively in today’s digital economy. It enables businesses to leverage technology to its fullest potential while mitigating risks and ensuring the reliability and availability of critical systems and services.

Angry Penguin Solutions is your home for effective IT infrastructure management. Contact us to see what we can do for your business.

Our Plan

Our Complete IT Care Management Plan

Our Complete IT Care management plan refers to the oversight and maintenance of the various components that make up an organization’s IT environment. This includes hardware, software, networks, data storage, and other essential resources that support the organization’s operations. The goal of our Complete IT Care service is to ensure that these resources are available, reliable, secure, and performing optimally to meet the needs of the organization.

Inventory and Documentation

Start by creating an inventory of all IT assets, including hardware, software, and network components. Document details such as specifications, configurations, warranties, and licenses.

Monitoring and Performance Management

Implement monitoring tools to continuously track the performance and health of IT infrastructure components. Monitor metrics such as CPU usage, memory utilization, network traffic, and application performance. Set up alerts to notify you of any issues or deviations from normal behavior.

Maintenance and Updates

Regularly maintain and update IT infrastructure components to ensure they remain secure and up-to-date. This includes applying patches and security updates, upgrading firmware and software versions, and performing regular maintenance tasks such as disk cleanup and defragmentation.

Security Management

Implement robust security measures to protect IT infrastructure from cyber threats and unauthorized access. This includes configuring firewalls, implementing antivirus software, enforcing access controls, and regularly auditing security configurations.

Backup and Disaster Recovery

Set up regular backups of critical data and implement disaster recovery plans to minimize downtime in the event of a system failure or data loss. Test backup and recovery procedures regularly to ensure they are effective.

Capacity Planning

Anticipate future growth and changes in IT infrastructure requirements by performing capacity planning. Monitor resource usage trends and plan for upgrades or expansions as needed to accommodate increasing demands.

Vendor Management

Manage relationships with IT vendors and service providers to ensure timely support, maintenance, and procurement of IT infrastructure components. Evaluate vendor performance regularly and negotiate contracts to obtain the best value for your organization.

Documentation and Knowledge Management

Maintain comprehensive documentation of IT infrastructure configurations, procedures, and troubleshooting guides. This helps ensure consistency and facilitates knowledge sharing among IT staff.

Compliance and Governance

Ensure IT infrastructure compliance with relevant regulatory requirements and industry standards. Implement governance frameworks to enforce policies and procedures related to IT infrastructure management.

Continuous Improvement

Continuously monitor and maintain the software to ensure its performance, security, and reliability. This may involve fixing bugs, adding new features, or updating the software to meet changing requirements.

By following these guidelines, organizations can effectively manage their IT infrastructure to support their business objectives and stay competitive in today’s digital landscape.

What To Expect From Us

Here When You Need Us

Team Support

Is your IT team overwhelmed? Augment your team with our team. We can provide a wide range of services to take some of the load off. Make your team happy.

No Games

Chess Not Checkers

Strategic Planning is crucial for businesses. A concise technology plan will provide a direction and alignment across your organization.

We Support You

Systems Support

From software selection and implementation to guiding your technology choices, we are here to help build your success. Count on us to deliver success every time.